Arrival and departure:
Your apartment will be available on the day of arrival from 3:00 pm. On the day of departure we ask you to vacate the apartment at 1:00 pm.
Bathroom:
Please do not dispose any hygienic products and no leftovers of food in the toilet.
Bank:
At the main square you will find banks with ATM and money-exchange services (2 minute walk from the apartment).
Books:
All Graz guides and books of the area around Graz you can use during your stay in our apartment – but please do not take it home with you, Thank you so much!
Coffee, tea:
A Nespresso machine with associated coffee-capsules is located in the kitchen. We also offer you during the period of your stay herbal and fruit, also black tea. (Sugar and creamer are in the cupboard under the bank on the right side).
Deposit:
We do not request deposit. For general protection, we need your credit card number and a copy of an official photo ID.
Due Diligence:
Windows and doors must be closed when leaving the apartment to avoid damage from the rain.
Damages and defects:
If you have caused any damage to the furniture or on the equipment, please announce this prior your departure. Experience has shown that such defects are covered with your household insurance.
Elevator – Lift:
Our apartment is located in a historic building – built in anno 1640 – that’s why we do not have an elevator. For that, you are right in the middle and not only there. If you need help with your luggage, we ask for a related information – either by SMS at 0660 / 76-888-15 or per mail office@apartment-joanneum.com.
Hair dryer:
The hair dryer can be found in the top shelf of the bathroom – cupboard.
Heating:
We would like to ask you to regulate your comfort temperature yourself. Daily ventilation is necessary, but please do not fully turn up the heat when windows are open – thank you!
Internet:
Our apartment has its own Internet connection, you can use it without any fee.
Key (keyless entry):
Keyless entry only works on mobile phones. This means that we need your phone number – we will send you a code, which you need to send via SMS to a from us announced number (Austrian telephone network). Immediately (about 5 sec.) will open the front door or the apartment-door and is launched automatically. (Note: only works when we do have your telephone number.
Medicine cabinet:
Under the sink in the kitchen is a small first aid kit for “minor emergencies”. For medical emergencies please call 144.
Mattress:
So that you sleep in our bed like in heaven, we decided for a quality mattress made by ADA, made in Styria – and on the mattress we have placed a viscotopper. Should it be too soft, please simply remove and place it in the chest in the bedroom. For the pull-out couch in the living room a viscotopper is located in the closet in the bedroom. Bed cover and pillows are also in the chest in the bedroom.
Nightrest:
We ask you to respect from 10 pm to 7 am the night rest and to turn your TV on low volume – for a peaceful environment.
Pharmacy:
The pharmacy “Adler Apotheke” is located on the main square (about 2 minutes away from the apartment) Opening times: Monday – Sunday from 8:00 – 6:00 pm Saturday 8:00 to 12:30
Pay:
If you haven’t paid it with your reservation at booking.com, we kindly ask you to pay the tourist tax of Graz (1,50 EUR per person and night), and the cleaning fee of EUR 40.00 at the check-in or at the latest on the evening before departure. Thank you so much!
Pets – Dogs – Cats:
Are not allowed.
Parking spot:
Because our apartment is located in the historic center of Graz, we cannot offer you a parking space right outside the door
Eighty-three percent of men aged 40 and above said their buy tadalafil 5-6.
. We have cooperation with the City Garage Weitzer. There, your vehicle is garaged and the prices depend on a daily basis. The maximum amount per 24 hours is 17,50 Euro. One week will be about 70,00 Euro.(To walk from the apartment to the garage Joanneum takes you about 8 minutes) Thank you for your understanding.
Pillows, our pillow-bar:
We have a variety of pillows in the chest. Such as an orthopedic pillow from Dr. Lanz, a Tempur neck pillow. Please just search for your perfect model and change the cover for your selected pillow! Thank you
Registration-form – Meldezettel – tourist tax:
On arrival you will receive a registration form. Please fill in the registration form completely and store them in the panel folder. We would like to point out that your apartment may be occupied and used only by the persons who leased the apartment.
Smoke:
The apartment Joanneum is a NON SMOKING apartment. We respectfully ask our guests not to smoke. Damage such as burn marks and holes in or on the furniture, the floor, the bed linen, tablecloths, etc., have the consequence that we have to ask you to replace them, same kind and quality. However, you can smoke on the balcony in the stairwell. Thank you for your understanding
TV:
In the apartment there is a TV.
Trips:
On the shelf under the TV you will find a guide for Graz and the area around Graz You can use the books during your stay in the styrian capital – of course – free of charge. For questions and information please contact us at 0660 / 76-888-15.
Toiletries:
Shower gel and shampoo are in the shower, toilet paper on the shelf behind the toilet. Detergent is in the bathroom cabinet! Caution: Should you have children, please put the detergents on the cabinet, out of the reach of children.
Umbrellas:
Bad weather and no umbrella? We are happy to provide you with a free umbrella during your stay in Graz!
Waste bins / waste:
In our city there is a statutory waste separation system. Under the sink you will find the trash pins. Paper and plastic are collected separately. The residual waste, please enter in the designated bin.
Water:
The tap water in the apartment Joanneum has very good drinking water quality! From any faucet in your apartment, you get pure, fresh spring water from the Graz region and from the Hochschwab. (See analysis of the Holding Graz)
Wine / champagne:
As a special welcome, we invite you to a bottle of wine / champagne as a welcome gift. Prost! Each additional bottle (in a refrigerator) costs 10.00 EUR. The Styrian wines we bought in southern Styria for you. A leaflet from the family Schneeberger is at the apartment. A wine cooler can be found in the freezer/in the drawer.